To report a road fault to Derbyshire County Council please go to https://www.derbyshire.gov.uk/transport-roads/roads-traffic/report-a-road-fault/report-a-road-fault.aspx
To report a flooding issue to Derbyshire County Council please go to https://www.derbyshire.gov.uk/environment/flooding/reporting-flooding/reporting-flooding.aspx
To contact your Derbyshire County Councillor please go to https://www.derbyshire.gov.uk/council/councillors/councillors.aspx
To view local planning applications with South Derbyshire District Council please go to https://www.southderbyshire.gov.uk/our-services/planning-and-building-control/planning
To use South Derbyshire District Council Mapping Portal go to http://maps.south-derbys.gov.uk/iShareLive.Web/atmyresponsivecouncil.aspx
- Elections, electoral registration, postal vote enquires etc. – email:
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- Refuse queries: new bins, getting them emptied, missed collections etc. – email:
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- Grass cutting for verges and open spaces, Tree officer and park play equipment - email:
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- Planning and enforcement of breaches of planning conditions – email:
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- Environmental Health queries - email:
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- Fly tipping can be reported on line at Fly-tipping report | South Derbyshire District Council or email:
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- Housing issues and anti-social behaviour concerns – email:
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- Other emails and links that may also be helpful are:
Customer Services Tel: 01283 595 795
South Derbyshire District Council Home Page
Active South Derbyshire | South Derbyshire District Council
Casual vacancies | South Derbyshire District Council
Dog and animal fouling | South Derbyshire District Council
Please note that Gutter clearing, gully cleaning and flood assistance are the responsibility of Derbyshire County Council.
To view any possible roadworks please go to https://one.network/custom/smisby
To view Derbyshire Police Useful contacts flyer please go to https://assets.neighbourhoodalert.co.uk/images/site_images/55098_55077_Useful_contacts_leaflet___Derby_South__1_.pdf
To view Age UK I've Been Scammed details please go to https://www.ageuk.org.uk/information-advice/money-legal/scams-fraud/#
Home Upgrade Grant scheme (Home Upgrade Grant: Phase 2 - GOV.UK)
This scheme is intended to provide grants for energy efficiency and low carbon heating measures to private homeowners with total household incomes of £31k or less and whose primary heating fuel is not natural/ mains gas and South Derbyshire District Council was recently successful in bidding for HUG2 and has c.£2M of funding to allocate on qualifying homes over the next 2 years.
You may find an interactive map that shows the availability of mains gas and demographic data here - Non-gas map (nongasmap.org.uk)
The council’s website has a page dedicated to providing signposting to this fund and we have engaged customer journey support from Marches Energy Agency, a charity focussed on energy efficiency advice and support - https://www.southderbyshire.gov.uk/our-services/environment/apply-for-a-green-homes-grant
If you find that you are having difficulty reading or accessing any of the resources in the formats they are currently in, you can order copies that are more accessible by emailing
If you are unsure of your preferred accessible format, please add details of what you need to do with the document in your correspondence.